Warm hands. Gentle pressure. Feel your everyday tensions melt away with every touch. Take time for yourself and enjoy an experience to remember.
Reservation massage
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ContactThat’s not easy to answer. As a rule, a few days to a week in advance ought to be enough. But the earlier you book, the better! Try to avoid short-notice reservations: at the weekends, during school holidays in Vienna, over Christmas, or if you want to book a specific massage therapist, a treatment intended specifically for male or female guests or at a specific time of day, or want to arrange an appointment for more than one person at once.
When purchasing an admission ticket or a service for a specific date, there is no right of cancellation in accordance with the relevant provisions of the FAGG (Austrian Distance Selling Act).
Rebooking is possible up to 1 minute before the start of the event (tickets, Relax! One Day Holiday, Family Nest = 9:00 am; massage = booked time). A service fee of € 5.00 will be charged.
For registered users, bookings made via the webshop are carried out independently via the webshop account.
If bookings have been made in the webshop with a guest account, they will be processed by telephone or by e-mail to thermenmassage@thermewien.at.
Yes, you can also come for a massage without entering the spa. To do so, please use the Therme Wien Fitness entrance at Kurbadstrasse 16. It is only a few minutes’ walk from the underground station along Kurbadstrasse.
Yes, but you must state your preference at the time of booking. We cannot guarantee that we will be able to accommodate last-minute changes!
Yes, but you must state your preference at the time of booking as only one double room is available. We cannot guarantee that we will be able to accommodate last-minute changes.
You do not need to bring any towels or sheets – these are provided free of charge.
If you come just for a massage (i.e. you are not a spa guest) and want to shower before or after the treatment, it would be advisable to bring pool slippers.
Vouchers come with a one-year price guarantee from the date of purchase, after which point they are valid for a further four years – but you will need to make up the difference if the price increases in the meantime.
Yes, we offer both our Classic Massage and Aroma Massage for children, each lasting 25 minutes. Our therapists adjust the treatment and pressure to suit the child’s age and individual needs. Please note that children aged 14 and over may be treated without accompaniment. For younger children, an adult must be present in the massage room during the treatment.
If you have symptoms such as a runny nose, cough, body aches or fever, we kindly ask you not to book an appointment, or to reschedule an existing one. This is for your own wellbeing, as a massage may worsen your symptoms, and also to protect our therapists and other guests.
Thermenmassage is a wellness service intended purely for relaxation and improved wellbeing. It is not a medical treatment or therapy. If you have any pre-existing conditions, acute symptoms or a recent operation, we recommend checking with your doctor before booking to make sure the treatment is suitable for you. Please note that Thermenmassage does not carry out a medical assessment of suitability.
Thermenmassage is a wellness service and not a medical provider. For this reason, our massages cannot be billed to or submitted to a health insurance provider. All treatments must be paid for privately. Whether reimbursement is possible through private or supplementary insurance depends on the terms of your individual policy.